OPTOMETRIST (Retail)
A leading Indian eyewear retail company with a robust online and offline presence, including renowned brands and in-house designs. The company seamlessly integrates physical and online shopping experiences. Utilizing technology for services like home eye check-ups and 3D Try-On, enhancing the customer experience. Backed by significant investments, the company’s valuation has surged with its expanding operations. Partnering with brands and designers to position itself as a fashion-forward eyewear retailer. In summary, Company is a dynamic player in the eyewear industry, blending technology, a wide product range, and strategic partnerships for a unique customer experience.
JOB DESCRIPTION – Optometrist (Retail)
Position Summary: The incumbent shall be responsible providing the best customer experience in our
stores by ensuring high standards of eye testing quality.
Reporting Relationship: Would be directly reporting to Store Manager
State-wise requirements:
State | Optometrist |
Andhra Pradesh | 23 |
Tamil Nadu | 36 |
Telangana | 58 |
Kerala | 13 |
Rest of Karnataka | 12 |
Karnataka | 66 |
Grand Total | 208 |
Key Responsibilities:
Commitment to Customer Satisfaction
Always putting the customers’ needs first.
Conducting competent and knowledgeable eye test.
Greeting customers immediately when they enter store. Shows urgency in providing service to
customers and satisfying their needs friendly and high customers’ service oriented eye test.
Building a strong relationship with customers by engaging the customers by explaining the Eye
Exam Process.
Exploring the underlying reasons for recurring customer problems and also going the extra mile to
find the solutions.
Anticipating the problems before they occur and having a plan of action for them at store level
Eye Test Quality Assurance and Sales
Examine eyes, using observation, and instruments, to determine visual acuity and perception,
focus and coordination
Responsible for converting the prospective customers into actual customers.
Ensure all customers receive accurate diagnosis and appropriate recommendations.
Effective communication with all retail associates to ensure seamless customer experience
Inventory Management
Having the basic understanding of the POS system to ensure transactions are properly and
effectively processed
Working very closely with various departments in the organization till the product reaches the
customer
Approaching customers and keeping the store neatly stacked to avoid shrinkage
Security & Hygiene
Ensuring the store and the inventory is neat and clean at all times
Maintaining the necessary safety measures in ensuring the safety of the store and customers
Employees at store level, engaging in the customer experience need to be properly groomed and
presentable to the customer. Uniforms need to be neat and clean and pressed.
Competencies & Educational Qualifications: –
Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 0-3 years of relevant
experience in the industry.
Entrepreneurial thinking mindset: Self-motivated and self-directed with an ability to think innovatively.
People Management:
Ability to lead, manage & develop large teams in a fast paced environment.
Passion for Results: High degree of commitment with bias for execution excellence.
Customer Focus: Ability to design processes, systems & create an environment for enabling customer
delight.
Superior analytical, evaluative, and problem–solving abilities.
CTC : As per Industry standards citywise
Age Limit : Upto 35 years
Interested candidates please call us on 9035007003/9845264304/9035302302 or email resume to : placements@beechi.in
Job Features
Job Category | Healthcare |