OPTOMETRIST (Retail)

A leading Indian eyewear retail company with a robust online and offline presence, including renowned brands and in-house designs. The company seamlessly integrates physical and online shopping experiences. Utilizing technology for services like home eye check-ups and 3D Try-On, enhancing the customer experience. Backed by significant investments, the company’s valuation has surged with its expanding operations. Partnering with brands and designers to position itself as a fashion-forward eyewear retailer. In summary, Company is a dynamic player in the eyewear industry, blending technology, a wide product range, and strategic partnerships for a unique customer experience.

JOB DESCRIPTION – Optometrist (Retail)

Position Summary: The incumbent shall be responsible providing the best customer experience in our
stores by ensuring high standards of eye testing quality.
Reporting Relationship: Would be directly reporting to Store Manager

State-wise requirements:

Key Responsibilities:
Commitment to Customer Satisfaction
 Always putting the customers’ needs first.
 Conducting competent and knowledgeable eye test.
 Greeting customers immediately when they enter store. Shows urgency in providing service to
customers and satisfying their needs friendly and high customers’ service oriented eye test.
 Building a strong relationship with customers by engaging the customers by explaining the Eye
Exam Process.
 Exploring the underlying reasons for recurring customer problems and also going the extra mile to
find the solutions.
 Anticipating the problems before they occur and having a plan of action for them at store level
Eye Test Quality Assurance and Sales
 Examine eyes, using observation, and instruments, to determine visual acuity and perception,
focus and coordination
 Responsible for converting the prospective customers into actual customers.
 Ensure all customers receive accurate diagnosis and appropriate recommendations.
 Effective communication with all retail associates to ensure seamless customer experience
Inventory Management
 Having the basic understanding of the POS system to ensure transactions are properly and
effectively processed
 Working very closely with various departments in the organization till the product reaches the
customer
 Approaching customers and keeping the store neatly stacked to avoid shrinkage
Security & Hygiene
 Ensuring the store and the inventory is neat and clean at all times
 Maintaining the necessary safety measures in ensuring the safety of the store and customers
 Employees at store level, engaging in the customer experience need to be properly groomed and
presentable to the customer. Uniforms need to be neat and clean and pressed.

Competencies & Educational Qualifications: –
Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 0-3 years of relevant
experience in the industry.
Entrepreneurial thinking mindset: Self-motivated and self-directed with an ability to think innovatively.
People Management:

Ability to lead, manage & develop large teams in a fast paced environment.
Passion for Results: High degree of commitment with bias for execution excellence.
Customer Focus: Ability to design processes, systems & create an environment for enabling customer
delight.
Superior analytical, evaluative, and problem–solving abilities.

CTC : As per Industry standards citywise

Age Limit : Upto 35 years

Interested candidates please call us on 9035007003/9845264304/9035302302 or email resume to : placements@beechi.in