Full Time
South India
Posted 3 weeks ago

A leading Indian eyewear retail company with a robust online and offline presence, including renowned brands and in-house designs. The company seamlessly integrates physical and online shopping experiences. Utilizing technology for services like home eye check-ups and 3D Try-On, enhancing the customer experience. Backed by significant investments, the company’s valuation has surged with its expanding operations. Partnering with brands and designers to position itself as a fashion-forward eyewear retailer. In summary, Company is a dynamic player in the eyewear industry, blending technology, a wide product range, and strategic partnerships for a unique customer experience.

Job Description :

Title – Sales Associate
Reporting to – Store Manager
Skip Level – Areas Operations Manager

About the Role
A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store.

AreaActivities expected to be performed by a Sales Associate
Customer focus:
Driving Net
Promoter Score
Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.
Understanding the POS system to ensure that the transactions are processed effectively.
Being dedicated to customer satisfaction and resolving any concerns that the customer has.
Product recommendationPresenting the customer with an optimal selection of products based on customer preferences
Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
Achieving sales
Vs. Plan & SOP
Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs
Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.
Store upkeep &
Maintaining the store as per Company standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP
Ensuring the security of all Company’s equipment and that there is no shortage of stock units or damage in the store

Personal attributes & competencies
Minimum qualification: 12th pass; Graduates preferred
Ability to build rapport and trusting relationships
Ability to understand unstated needs of the customer and offer solutions
Clear communication and active listening skills
Ability to adapt to changing environment and openness to learn
Proactive task ownership, result-orientation, and customer-orientation
Ability to multitask and organize activities based on priority

State-wise requirements:

StateSales Associate : No. of positions
Andhra Pradesh7
Tamil Nadu55
Rest of Karnataka19
Grand Total378

Experience : 0-1 year of any sales experience

Age Limit : upto 29 years

CTC : As per Industry standards citywise

Interested candidates please call us on 9035007003/9845264304/9035302302 or email resume to :

Job Features

Job CategoryHealthcare

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