Sr. Service Engineer

Full Time
Kolkata
Posted 2 weeks ago

A leading trading and manufacturing company specializing in printers, printing machineries, and consumables such as spare parts, paper, ink, dyes, etc. is looking for Service Engineers.

Job Title: Senior Service Engineer
No of positions – 1

Job Description: The Senior Service Engineer will play a crucial role in providing technical
support for the installation, maintenance, and commissioning of screen and digital printers
used in textile printing applications. The successful candidate will be responsible for ensuring
the optimal performance of our printing equipment at customer sites and will work closely
with our clients to address any technical issues that may arise.
Key responsibilities include:

  1. Installation and Commissioning:
     Lead the installation and commissioning of screen and digital printers at
    customer sites.
     Conduct thorough inspections to ensure that all equipment is installed
    correctly and functioning according to specifications.
     Collaborate with customers to customize printer settings based on their
    specific requirements.
  2. Maintenance and Repairs:
     Perform routine maintenance checks on printing equipment to identify and
    address any potential issues proactively.
     Diagnose and troubleshoot mechanical, electrical, and software-related
    problems.
     Coordinate with internal teams to order replacement parts and components
    as needed.
     Execute timely repairs to minimize downtime and ensure uninterrupted
    production.
  3. Customer Support:
     Serve as the primary point of contact for technical support inquiries from
    customers.
     Provide comprehensive training to customer personnel on the operation and
    maintenance of printing equipment.
     Offer remote assistance and on-site support to resolve technical issues
    promptly.
  4. Travel and Flexibility:
     Be willing to travel extensively to customer sites for installation, maintenance,
    and support purposes.
     Adapt to varying work schedules and locations based on customer demands.
     Maintain flexibility to accommodate urgent service requests and tight
    deadlines.
  5. Adherence to Protocols:

 Follow established service protocols and procedures to ensure consistency
and quality in all service activities.
 Adhere to safety guidelines and regulations while working on customer
premises.
 Document service interventions, including detailed reports and service logs.

Qualifications:
 Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
 Proven experience (7 to 10 years) working with large format industrial printers,
preferably in the textile industry.
 Strong mechanical and electrical aptitude, with the ability to diagnose and repair
complex technical issues.
 Excellent problem-solving skills and attention to detail.
 Exceptional communication and interpersonal skills, with the ability to interact
effectively with customers and internal teams.
 Willingness to travel extensively and work in diverse environments.
 Familiarity with standard service protocols and procedures.
 Ability to work independently with minimal supervision.

Location : Kolkata

CTC : 6.0 to 6.50 lacs per annum

Interested candidates please call us on 9035007003/9845264304/9035302302 or email resume to : placements@beechi.in

Job Features

Job CategoryManufacturing

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